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Returns

Home - Returns

Please advise VetQuip within 7 days of purchase regarding goods that are to be considered for return or credit, either by phone on (02) 9899 6666 or 1300 888 427, or by email using the contact form on this page.

For Vaporiser service, please refer to our Vaporiser Service/Exchange page.

Please do not return your product without contacting our team. Please ensure that your product was purchased from VetQuip Pty Ltd (ABN 19 101 880 899) before requesting a return or credit.

Our team will advise you of our process and whether any fees will apply.

Returns & Repairs Safety Notice

Due to COVID-19 health and safety guidelines, please ensure that all equipment and units being returned to us are thoroughly wiped down with disinfectant and those units requiring water are fully drained and all water removed.

Your understanding is greatly appreciated and helps keep the team here at VetQuip safe.

Thank you.

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Downloads

VetQuip Equipment Repair Return Advice FormDownload
VetQuip Delivery Address LabelDownload

Need Help? Contact Us

Our experienced and professional team are available to answer your technical questions from 9am to 5pm, Monday to Friday (AEDST).

Call 1300 888 427 or 02 9899 6666 today!

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News

Practical Cardiology for Equine Practitioners
22 June 2022
Great news for our New Zealand customers!
9 May 2022
Surgery Equipment Solutions
18 March 2022

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