Please advise VetQuip within 7 days of purchase regarding goods that are to be considered for return or credit, either by phone on (02) 9899 6666 or 1300 888 427, or by email using the contact form on this page.
For Vaporiser service, please refer to our Vaporiser Service/Exchange page.
Please do not return your product without contacting our team. Please ensure that your product was purchased from VetQuip Pty Ltd (ABN 19 101 880 899) before requesting a return or credit.
Our team will advise you of our process and whether any fees will apply.
Returns & Repairs Safety Notice
Due to COVID-19 health and safety guidelines, please ensure that all equipment and units being returned to us are thoroughly wiped down with disinfectant and those units requiring water are fully drained and all water removed.
Your understanding is greatly appreciated and helps keep the team here at VetQuip safe.
Thank you.