Please advise VetQuip within 7 days of purchase regarding goods that are to be considered for return or credit, either by phone on (02) 9899 6666 or 1300 888 427, or by email using the contact form on this page.
For vaporiser service, please refer to our Vaporiser Service/Exchange page.
Do not return your product without contacting our team. Please ensure that your product was purchased from Provet Pty Ltd (ABN 46 076 468 481) or Vet Quip Pty Ltd (ABN 19 101 880 899) requesting a return for credit.
Credits are subject to the Provet Pty Ltd credit policy. Our team will advise you of our process and whether any fees will apply.
Request a Return for Credit
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Returns Safety Notice
To comply with COVID-19 health and safety guidelines, please ensure that all equipment and units being returned to VetQuip are thoroughly wiped down with disinfectant and that units requiring water are fully drained and all water removed.
Your understanding is greatly appreciated and helps keep our team at VetQuip safe. Thank you.