Please advise VetQuip within 7 days of purchase regarding goods that are to be considered for return or credit, either by phone on (02) 9899 6666 (or 1300 888 427) or by email using the contact form on this page.
Please note - if you do not have an account number, you do not need to include it on your form.
Our team will advise you of our process and whether any fees will apply.
Returns & Repairs Safety Notice
Due to COVID-19 health and safety guidelines, please ensure that all equipment and units being returned to us are thoroughly wiped down with disinfectant and those units requiring water are fully drained and all water removed.
Your understanding is greatly appreciated and helps keep the team here at VetQuip safe.